To collect posts from Facebook and YouTube for social listening, you need to add the influencers' handles either in Account Watchlist or Profile Analytics. Learn more by reading this article: Manage your influencers with ease.
Why is it necessary to add influencers?
Every social media platform has its own specific limitations for social listening that we must follow. For Meta (Facebook's parent company) and YouTube, it's necessary to add influencers' handles in Account Watchlist or Profile Analytics as per their API requirements for collecting and analyzing posts.
While we broadly collect hashtags from Instagram, they do not display users' handles, reach and impressions. To view these metrics, you must still specify influencers in the sections mentioned above on our platform.
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Happy tracking!