How to Use Mentions
Mentions shows you when and where your monitored profile has been mentioned by other accounts. It’s a simple way to keep tabs on brand visibility, influencer engagement, and ongoing conversations that reference your handle.
To get started: Go to Profile Analytics, select the account you want to analyze, then click Mentions in the left-hand navigation.
What You’ll See on the Page
Each row in the Mentions table includes:
Mentioned By – The handle of the account that mentioned you
Caption – The post text that included the mention
Likes – Number of likes that post received
Comments – Number of comments or replies (if available)
Date – When the post was published
Use the date range selector at the top right to filter by timeframe, or use the search bar to locate specific mentions by keyword or handle.
🔍 Key Insights to Look For
Spot advocates or critics: Mentions show who’s actively engaging with your brand—positively or otherwise.
Measure visibility: Frequent mentions may indicate growing awareness or buzz around your profile.
Surface opportunities: Mentions from verified or high-follower accounts could signal partnership potential.
Track reactions to campaigns: See if launches, announcements, or posts are getting picked up by others.
What You Can Do with Mentions
Search mentions: Use the search bar to find specific users or keywords in mention captions
Sort columns: Click on Likes, Comments, or Date to reorder the table and focus on high-engagement posts
Export data: Click Export to download your mentions as a spreadsheet for reporting or team sharing
Get Help
For additional support, click the chat icon in the bottom right-hand corner and select I'm an existing customer and need support.