Tracker Settings

Tracker Settings let you define exactly which platforms, keywords, locations, and accounts your tracker pulls from. You can also filter out unwanted content, set up sub-trackers to break down your results, and apply time or volume limits—so your campaign stays focused, relevant, and organized.

Tell your tracker exactly what to listen for.

To open Tracker Settings:

Inside, you’ll find controls for:

Use these to:

Use Boolean logic to control how keywords are matched.

You can also:

Sub-trackers let you create focused views within a campaign—without collecting extra data.

Use sub-trackers to:

To set up a sub-tracker:

Filters help you keep results relevant by focusing on specific languages or countries.

Use language/country filters when:

To apply filters:

Posts without location or language data may be excluded.

Country filter: Collects posts from users in the country you select.

Language filter: Collects posts written in the language you select.

Focus on the sources that matter—or block the ones that don’t. This is especially useful if:

Use this filter when you only want posts from specific social media accounts or influential voices—great for tracking your brand, partners, or selected influencers.

How to do it:

Supported on:

You can also choose to include all authenticated influencers for a platform.

Focus your results on content from trusted websites, media outlets, or blogs. This is especially helpful when monitoring earned media or press coverage.

How to do it:

Keep your tracker clean by excluding spammy or off-topic accounts. This is useful when you want to block known usernames or deprioritized sources.

How to do it:

Once added, posts from these accounts will no longer appear in your tracker.

Getting irrelevant articles or low-quality coverage in your results? This filter helps clean up your results by excluding specific websites.

How to do it:

Want to hear only from trusted or high-profile voices? You can filter your tracker to include posts only from verified users on supported platforms.

Great for:

How to filter by verified users:

Control exactly when your tracker collects data—and how much.

You can set:

How to configure tracking windows and limits:

All times are in Eastern Time (New York).

Example: Running a 24-hour campaign?

Give your tracker a name that’s easy to recognize—especially if you're managing multiple campaigns or sharing reports.

You can customize:

How to rename your tracker:

You can stop a tracker two ways:

To pause a tracker:

Your tracker will stop collecting new posts, but your data will stay accessible in your account.

To delete a tracker:

Decide whether to apply changes to past posts or only new ones. When you update your tracker (keywords, filters, accounts, etc.), you’ll be prompted to choose how to apply the changes.

Apply the changes to everything your tracker has already collected.

Use this if:

Reanalyzing may take time based on the size of your dataset.

Apply the new settings to new posts only—leave existing data unchanged.

Use this if:

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