Stay informed without checking your dashboard all day
Keyhole’s notification settings help you track volume spikes, sentiment shifts, and key mentions—without constant manual checks. You’ll get real-time alerts and scheduled summaries, so you can act faster and keep your team in the loop.
What You Can Do with Notification Settings
Get alerts when sentiment shifts: Stay ahead of potential issues by monitoring increases in negative posts.
Spot high-impact moments: Be notified when verified users or high-engagement posts mention your tracked terms.
Track activity spikes as they happen: Know when post volume increases so you can react quickly.
Keep your team in the loop: Automatically send updates to colleagues, clients, or execs without needing them to log in.
Watch this video for an overview of Notification Settings
How to Use Notification Settings
Stay updated on performance, sentiment, and spikes in real time or on a set schedule.
To open Notification Settings:
Go to Listening & Campaigns
Select your tracker
Click Notification Settings in the left-hand menu
Types of Notifications
Each tracker has its own notification settings. You can choose one or both options to stay informed.
Email Updates:
Scheduled summaries delivered to your inbox—daily, weekly, or monthly.
Intelligent Notifications:
Real-time alerts triggered by key activity like sentiment changes, influencer mentions, or post volume spikes.
Set Up Email Updates
Email Updates are regular summaries of your tracker’s performance, sent to you and any recipients you choose.
To configure:
Go to Listening & Campaigns
Select your tracker
Click Notification Settings
Under Email Updates:
Toggle to Yes
(Optional) Check Email me even if my tracker has no new posts
Choose a frequency: Daily, Weekly, or Monthly
Add email addresses to receive the update
Set Up Intelligent Notifications
Intelligent Notifications are real-time alerts triggered by activity on your tracker.
To configure:
In Notification Settings, scroll to Intelligent Notifications
Toggle Do I want email notifications for key event changes? to Yes
Choose how often to receive alerts:
As-it-happens
Daily
Weekly
Add recipient email addresses
Negative Sentiment
Toggle to Yes to get alerted when posts with negative sentiment mention your tracked keyword or hashtag.
Influencers or High-Engagement Posts
Set alerts when your tracked terms are mentioned by influential accounts or high-performing posts.
X (Twitter)
A user with at least [X] followers mentions your term
A post with at least [X] retweets includes your term
✅ Verified account tweets using your term
Instagram
A user with at least [X] followers mentions your term
A post with at least [X] likes includes your term
YouTube
A channel with at least [X] subscribers mentions your term
A video with at least [X] views includes your term
Facebook
A page with at least [X] fans posts using your term
A post with at least [X] likes includes your term
TikTok
A user with at least [X] followers using your term
✅ Verified account mentions your tracked term
Post Volume Spikes
Set alerts when activity grows significantly:
When post volume increases by [X]% compared to the last 7 days
Or when at least [X] posts are collected in a single day
Notification Tips
You can add multiple recipients to any tracker’s notifications
The account owner is subscribed by default
Recipients do not need a Keyhole login to receive updates
Get Help
For additional support, click the chat icon in the bottom right-hand corner and select I'm an existing customer and need support.