To stop posts with certain keywords or from certain users from being collected, go to your ‘Edit Tracker’ page which can be found on the left-hand navigation bar of any tracker.

Ignore Keywords for an Existing Tracker:

  1. Go to the ‘Edit Tracker’ page.
  2. Under refine your search, select ‘+ Add Criteria’.
  3. Change the selection in the drop down to ‘Do not include’
  4. Enter any keywords or #hashtags into the fields that you would like to ignore

   5. Save your changes.

Ignore Users for an Existing Tracker:

  1. Go to the ‘Edit Tracker’ page.
  2. Go to Filters > Account Filters > Ignore posts from these accounts 
  3. Enter the account names of the users that you would like to ignore

    4. Save your changes.

Ignoring Keywords/Users for a New Tracker:

  1. Under Hashtag and Keyword Tracking , select Add Advanced,

2. Follow the same instructions as for an existing tracker to input your refined search.

3. Save your changes.

Did this answer your question?