All Collections
#Listening and Campaigns
Tracker Capabilities
How do I Exclude certain Keywords or Users from my Tracker?
How do I Exclude certain Keywords or Users from my Tracker?
Annie Ewart avatar
Written by Annie Ewart
Updated over a week ago

To stop posts with certain keywords or from certain users from being collected, go to your ‘Edit Tracker’ page which can be found on the left-hand navigation bar of any tracker.

Ignore Keywords for an Existing Tracker:

  1. Go to the ‘Edit Tracker’ page.

  2. Under refine your search, select ‘+ Add Criteria’.

  3. Change the selection in the drop-down to ‘Do not include’

  4. Enter any keywords or #hashtags into the fields that you would like to ignore

   5. Save your changes.

Ignore Users for an Existing Tracker:

  1. Go to the ‘Edit Tracker’ page. Go to Filters > Account Filters > Ignore posts from these accounts 

2. Enter the account names of the users that you would like to ignore

    3. Save your changes.

Ignoring Keywords/Users for a New Tracker:

  1. Under Hashtag and Keyword Tracking , select Add Advanced.

2. Follow the same instructions as for an existing tracker to input your refined search.

3. Save your changes.

Did this answer your question?