To stop posts with certain keywords or from certain users from being collected, go to your ‘Edit Tracker’ page which can be found on the left-hand navigation bar of any tracker.
Ignore Keywords for an Existing Tracker:
Go to the ‘Edit Tracker’ page.
Under refine your search, select ‘+ Add Criteria’.
Change the selection in the drop-down to ‘Do not include’
Enter any keywords or #hashtags into the fields that you would like to ignore
5. Save your changes.
Ignore Users for an Existing Tracker:
Go to the ‘Edit Tracker’ page. Go to Filters > Account Filters > Ignore posts from these accounts
2. Enter the account names of the users that you would like to ignore
3. Save your changes.
Ignoring Keywords/Users for a New Tracker:
Under Hashtag and Keyword Tracking , select Add Advanced.
2. Follow the same instructions as for an existing tracker to input your refined search.
3. Save your changes.