If an unwanted post appears in your tracker, you can delete it and stop Keyhole from collecting future posts by that user. This keeps your data clean and focused on what matters.
How to Delete a Post
1. Go to Listening & Campaigns in your Keyhole dashboard.
2. Click Posts to view all collected posts.
3. Switch to List View to see individual posts.
4. Find and select the post you want to delete.
5. Scroll to the bottom of the page and click Delete.
6. Confirm by clicking Delete again to remove the post.
Get Help
For additional help, contact support by choosing the chat icon in the bottom right-hand corner of the screen and selecting I'm an existing customer and need support.