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Account Management
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35 articles in this collection
Written by
Saif Ajani
and
Annie Ewart
General
Difference between posts and trackers
What does post limit mean?
Written by
Annie Ewart
Updated over a week ago
Does Keyhole offer phone support?
Written by
Annie Ewart
Updated over a week ago
Does Keyhole provide API access?
Written by
Annie Ewart
Updated over a week ago
Quota limit reached? What does it mean?
I received an email that says we have reached our quota, what does it mean?
Written by
Annie Ewart
Updated over a week ago
What languages does Keyhole support?
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Written by
Saif Ajani
Updated over a week ago
How do I revoke Keyhole’s access to my YouTube / Google Account?
Written by
Annie Ewart
Updated over a week ago
How to Manage Your Connected Accounts
Why does it ask me to sign into my social media account when I want to start an Account Tracker?
Written by
Annie Ewart
Updated over a week ago
How to Customize your Dashboard
White-labeling
Written by
Annie Ewart
Updated over a week ago
Pricing Plan and Payment
What's included in the free trial?
Written by
Annie Ewart
Updated over a week ago
Will I be automatically billed after my Trial ends?
Written by
Annie Ewart
Updated over a week ago
How much does Keyhole cost?
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Written by
Saif Ajani
Updated over a week ago
Why was I charged an extra Transaction Fee?
Some banks charge extra fees (e.g. foreign transaction fees)
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Written by
Saif Ajani
Updated over a week ago
Which plans include Downloadable Reports?
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Written by
Saif Ajani
Updated over a week ago
Do you accept payments via bank transfers?
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Written by
Saif Ajani
Updated over a week ago
Do you offer academic and/or non-profit discounts?
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Written by
Saif Ajani
Updated over a week ago
Historical Data
Is Historical Data Included in my Plan?
Written by
Annie Ewart
Updated over a week ago
How far back can you access Historical Data?
Written by
Annie Ewart
Updated over a week ago
How Do I Order a Historical Report?
How can I get historical data?
Written by
Annie Ewart
Updated over a week ago
Where can I find Facebook Historical Data?
Written by
Annie Ewart
Updated over a week ago
What data is included in Historical Reports?
Written by
Annie Ewart
Updated over a week ago
Upgrade / Downgrade / Cancel
Can I Upgrade or Downgrade my Subscription in the Middle of a Billing Cycle?
Written by
Annie Ewart
Updated over a week ago
I'm having trouble upgrading -- PayPal has a 20% upgrade limit
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Written by
Saif Ajani
Updated over a week ago
How Do I Cancel my Subscription?
Written by
Annie Ewart
Updated over a week ago
When is my next billing date?
When will my account reset?
Written by
Annie Ewart
Updated over a week ago
How Do I Add More Data to My Account?
What do i do when I have reached posts limit?
Written by
Annie Ewart
Updated over a week ago
My account doesn't reset at the end of the month, why?
When will my counter reset / restart?
Written by
Annie Ewart
Updated over a week ago
Will I get automatically charged for next month?
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Written by
Saif Ajani
Updated over a week ago
Receipts and Invoices
How can I add Custom Information (e.g. VAT, company address) to receipts?
Written by
Annie Ewart
Updated over a week ago
How do I change my Billing Details?
How do I update my credit card number?
Written by
Annie Ewart
Updated over a week ago
Where can I find Receipts / Invoices?
Written by
Annie Ewart
Updated over a week ago
User, Usernames and Password
How do I change the owner of the account?
Written by
Annie Ewart
Updated over a week ago
How do I change my login email?
Written by
Annie Ewart
Updated over a week ago
How do I Change my Password?
Written by
Annie Ewart
Updated over a week ago
How many users can log in to Keyhole per account?
Written by
Annie Ewart
Updated over a week ago
How Do I Grant Access to my Team Member?
Written by
Annie Ewart
Updated over a week ago