Keyhole

Account Management

Difference between posts and trackers

Does Keyhole offer phone support?

Does Keyhole provide API access?

Quota limit reached? What does it mean?

What languages does Keyhole support?

How do I revoke Keyhole’s access to my YouTube / Google Account?

How to Manage Your Connected Accounts

How to Customize your Dashboard

Data and Security

Pricing Plan and Payment

Why was I charged an extra Transaction Fee?

Which plans include Downloadable Reports?

Do you accept payments via bank transfers?

Do you offer academic and/or non-profit discounts?

Historical Data

Is Historical Data Included in my Plan?

How Do I Order a Historical Report?

Where can I find Facebook Historical Data?

Twitter Historical Data Reports

Upgrade / Downgrade / Cancel

Can I Upgrade or Downgrade my Subscription in the Middle of a Billing Cycle?

How Do I Cancel my Subscription?

When is my next billing date?

How Do I Add More Data to My Account?

My account doesn't reset at the end of the month, why?

Will I get automatically charged for next month?

Receipts and Invoices

How can I add Custom Information (e.g. VAT, company address) to receipts?

How do I change my Billing Details?

Where can I find Receipts / Invoices?

User, Usernames and Password

How do I change the owner of the account?

How do I change my login email?

How do I Change my Password?

How Do I Grant Access to my Team Member?