In this article
Learn how to use the Media Wall to display and manage live posts from your tracker, including how to:
Set up and customize your Media Wall layout
Moderate posts and control what appears publicly
Share or embed your Media Wall with a link or embed code
Invite teammates to help manage moderation in real time
Overview
Media Wall pulls posts from your tracker into a live, real-time display. Whether you’re running an event, launching a campaign, or showcasing social proof on your website, Media Wall makes it easy to show authentic engagement as it happens.
You can customize the layout, moderate which posts appear, and embed or share the wall anywhere.
Watch this video for an overview of Media Wall
How to Use Media Wall
To open Media Wall:
Go to Listening & Campaigns
Select your tracker
Click Media Wall in the left-hand menu
Inside, you’ll see:
A live feed of social posts pulled from your tracker
Display-ready layout that updates automatically
Moderation tools to control what’s shown
Each post in the Media Wall includes:
Platform icon
Username and timestamp (may show as “Instagram Account” or “TikTok User” depending on platform permissions)
Visibility status (Public or Only Me)
Media and/or text content
Hover actions (when moderation is on)
Posts update automatically based on your tracker settings.
Tailor the Display
Click Settings to control how your Media Wall looks and behaves:
Sort By: Show either Recent Posts or Top Posts
Exclude Retweets: Hide retweeted content if you only want original posts
Display Post Text: Toggle text on or off to keep the layout clean
Theme: Choose between Light and Dark mode
Display Mode: Pick Grid for a tiled view or Slideshow for full-screen rotation
Exclude Users: Filter out posts from specific handles
These settings apply instantly and will reflect on your shared or embedded Media Wall.
Share or Embed Your Media Wall
You’ve got two options:
Go to Embed – Grab the code to embed the wall on your site
Or, go to Settings and click Embed or Copy URL to generate a public link to share
Only posts marked as “Public” will appear on your shared Media Wall.
Moderate Posts on the Media Wall
To turn on moderation:
Toggle Media Wall Moderation at the top
Hover over a post to see the ✅ checkmark
Select one or more posts
Click Set Visibility (bottom of screen)
Public – Post will display on the Media Wall
Only Me – Post will be hidden from view
By default, all posts are set to Only Me until approved.
Remove a Post
To remove something from view:
Hover over a post to see the ✅ checkmark
Select the post(s), then click Delete Posts at the bottom (only available when moderation is ON)
Share Moderation Access
Let teammates help manage the wall:
Enable Moderation
Click Share Moderation
Copy and send the Magic Link
They’ll be able to moderate posts without needing a Keyhole login.
Get Help
For additional help, contact support by clicking the chat icon in the bottom right-hand corner and selecting I'm an existing customer and need support.