Skip to main content

Media Wall

Display live social posts from your tracker—moderate, share, or embed in real time.

Julie Bevacqua avatar
Written by Julie Bevacqua
Updated this week

In this article

Learn how to use the Media Wall to display and manage live posts from your tracker, including how to:

  • Set up and customize your Media Wall layout

  • Moderate posts and control what appears publicly

  • Share or embed your Media Wall with a link or embed code

  • Invite teammates to help manage moderation in real time

Overview

Media Wall pulls posts from your tracker into a live, real-time display. Whether you’re running an event, launching a campaign, or showcasing social proof on your website, Media Wall makes it easy to show authentic engagement as it happens.

You can customize the layout, moderate which posts appear, and embed or share the wall anywhere.

Watch this video for an overview of Media Wall


How to Use Media Wall

To open Media Wall:

  1. Go to Listening & Campaigns

  2. Select your tracker

  3. Click Media Wall in the left-hand menu

Inside, you’ll see:

  • A live feed of social posts pulled from your tracker

  • Display-ready layout that updates automatically

  • Moderation tools to control what’s shown

Each post in the Media Wall includes:

  • Platform icon

  • Username and timestamp (may show as “Instagram Account” or “TikTok User” depending on platform permissions)

  • Visibility status (Public or Only Me)

  • Media and/or text content

  • Hover actions (when moderation is on)

Posts update automatically based on your tracker settings.


Tailor the Display

Click Settings to control how your Media Wall looks and behaves:

  • Sort By: Show either Recent Posts or Top Posts

  • Exclude Retweets: Hide retweeted content if you only want original posts

  • Display Post Text: Toggle text on or off to keep the layout clean

  • Theme: Choose between Light and Dark mode

  • Display Mode: Pick Grid for a tiled view or Slideshow for full-screen rotation

  • Exclude Users: Filter out posts from specific handles

These settings apply instantly and will reflect on your shared or embedded Media Wall.


Share or Embed Your Media Wall

You’ve got two options:

  • Go to Embed – Grab the code to embed the wall on your site

  • Or, go to Settings and click Embed or Copy URL to generate a public link to share

Only posts marked as “Public” will appear on your shared Media Wall.


Moderate Posts on the Media Wall

To turn on moderation:

  1. Toggle Media Wall Moderation at the top

  2. Hover over a post to see the ✅ checkmark

  3. Select one or more posts

  4. Click Set Visibility (bottom of screen)

    • Public – Post will display on the Media Wall

    • Only Me – Post will be hidden from view

By default, all posts are set to Only Me until approved.


Remove a Post

To remove something from view:

  • Hover over a post to see the ✅ checkmark

  • Select the post(s), then click Delete Posts at the bottom (only available when moderation is ON)


Share Moderation Access

Let teammates help manage the wall:

  • Enable Moderation

  • Click Share Moderation

  • Copy and send the Magic Link

They’ll be able to moderate posts without needing a Keyhole login.


Get Help

For additional help, contact support by clicking the chat icon in the bottom right-hand corner and selecting I'm an existing customer and need support.

Did this answer your question?